Learn how to optimize after-sales processes and diagnostic data management in the webinar Learn how to optimize after-sales processes and diagnostic data management in the webinar "Digitalization as a driver for efficient OEM–workshop collaboration".
Meet us on June 3 and 4, 2025 at the 18th Conference - Diagnostics in Mechatronic Vehicle Systems in Dresden. The focus will be on current challenges and technological developments in the field of testing, inspection and diagnostics E/E systems in connection with the networked infrastructure, new assistance functions, artificial intelligence, cybersecurity, software integrity and the challenges of meeting legal requirements and standards. In our presentation you will learn everything about the topic “The challenge of workshop solutions with software-based vehicles - SOVD and OTX in use”.
The digital transformation in aftersales uses cloud technology to make diagnostic and repair data available centrally. This enables workshops and manufacturers to exchange vehicle data, repair histories and diagnostic processes efficiently and securely. The Softing TDX.server serves as a central data platform that manages vehicle data and user access and optimises diagnostic processes. Role-based access rights secure the data and feedback from the workshops continuously improves the quality of the diagnostic content.
In aftersales, faults and problems need to be identified and resolved as quickly as possible. The service tester is an indispensable tool for workshop employees and mobile service teams when localizing faults, troubleshooting and commissioning components and vehicles. With Softing TDX, all the benefits of digital transformation in aftersales can be exploited by storing and linking data centrally.
A fully equipped vehicle produces several gigabits of data per second. In particular, this data provides information about the technical condition of the vehicle. In raw format and also in standardized data description formats, however, this data is generally not comprehensible to humans. Therefore, they are interpreted by software and converted into human-readable information. Softing's Smart Diagnostic Engine (SDA) is a platform-independent runtime system that interprets and executes diagnostic functions, simple diagnostic services and even complex and automated diagnostic sequences for precisely this purpose.
Remote Vehicle Access offers an innovative solution for vehicle diagnostics, measuring and testing ECUs. Using wireless communication technologies, electronic vehicle systems can be monitored, controlled and diagnosed remotely. This enables vehicle manufacturers and workshops to quickly detect and rectify faults in the vehicle without having to be physically on site.
The automotive industry has realized that software is assuming an increasingly important role in vehicle technology. In the process, the number of lines of code in vehicles has risen many times over. To meet these requirements, the industry is cooperating more and more with technology companies. In this partnership, cloud technologies and mobile platforms are being explored to optimize software processes and digitize vehicle production. In the future, autonomous vehicle systems are conceivable that perform their own tests, updates and coding.
The digitization and automation of vehicles and mobile machines is advancing at an ever faster pace, driven by greater efficiency and convenience. The functions required for this are becoming increasingly complex and can only be implemented across systems. In the event of a fault, this makes clear fault localization and rapid rectification virtually impossible without suitable support. However, in order to achieve success quickly, Softing TDX enables every single diagnostic step and its result to be recorded and documented centrally in a database.
After an intensive comparison of competitors, roadsurfer GmbH has decided in favor of the xTCU interface including the comprehensive C3M software package. The GlobalmatiX offer is seen as the best prerequisite for realizing the ambitious expansion plans in Germany and Europe on the IT side as well. In 2022, the roadsurfer station network will comprise more than 50 locations in 12 countries.
With the xTCU telematics gateway from Globalmatix in combination with Memotec measurement technology – comprehensive information everywhere in real time. In racing, it is often just tiny details that make the difference between victory and defeat. In addition to the driver’s skill, it also depends on the racing team having the appropriate expertise. Among other things, data acquisition and measurement technology is installed in the vehicle in order to constantly monitor and ultimately optimize it.
