Tag: aftersales

Softing attended the SAE On-Board Diagnostics Symposium in Long Beach, California, to present its latest diagnostic solutions and exchange ideas with experts from the automotive industry and regulatory authorities. Highlights included a live demonstration of Softing's SOVD implementation on a VCI from DGTech as well as Softing DTS.monaco with the OBD Testing Tool for SAE J1979-2/-3 and SAE J1699. The symposium also provided valuable insights into current and future developments in on-board diagnostics, emissions legislation and standardization.

Modern workshop diagnostics require flexible solutions for increasingly complex and connected vehicles. Learn how modular diagnostic platforms such as Softing TDX combine vehicle diagnostics, centralized data management, industry standards and cloud-based processes for modern automotive aftersales.

End-to-end diagnostic solutions help manufacturers and body builders of special-purpose vehicles analyze faults faster, efficiently leverage diagnostic knowledge, and reduce vehicle downtime. Softing TDX, Softing TDX.workshop, Soffting DTS.monaco, and Softing TCS support the entire diagnostic process – from development and testing to production and after-sales service.

The recording of our webinar “Digitalization as a booster for an efficient cooperation between OEMs and workshops” is now available. In this session, Martin Dietze and Oliwier Sochor explained how digital tools can significantly improve after-sales operations and diagnostic data management. Watch the full recording and gain insights into how OEMs and workshops can streamline collaboration and make better use of diagnostic information.

Learn how to optimize after-sales processes and diagnostic data management in the webinar Learn how to optimize after-sales processes and diagnostic data management in the webinar "Digitalization as a driver for efficient OEM–workshop collaboration".

Software-defined vehicles require new diagnostic concepts. Learn how the new standard SOVD (Service Oriented Vehicle Diagnostics) enables efficient, remote, and in-vehicle diagnostics and what this means for workshops and aftersales.

The digital transformation in aftersales uses cloud technology to make diagnostic and repair data available centrally. This enables workshops and manufacturers to exchange vehicle data, repair histories and diagnostic processes efficiently and securely. The Softing TDX.server serves as a central data platform that manages vehicle data and user access and optimises diagnostic processes. Role-based access rights secure the data and feedback from the workshops continuously improves the quality of the diagnostic content.

Innovative technologies in the automotive industry require adaptation of vehicle architecture and diagnostic processes. Softing Automotive offers a toolchain based on diagnostic standards to meet market trends and reduce complexity.

The increasing number of software functions and variants in vehicles leads to increased complexity over the entire vehicle life cycle. Software updates are becoming increasingly frequent and relevant, even after the vehicle has been delivered, in order to optimize functions, rectify faults or activate new features. These must be carried out efficiently and without errors. At the same time, diagnostic processes are becoming increasingly demanding due to the large amount of data and interfaces. In particular, they must reliably map the high variance in the vehicle configuration. Softing TDX offers exactly the right tool support for a modern diagnostic tester in aftersales.

We cordially invite you to the Softing x Globalmatix TechDay on 14 May 2024 in Kirchentellinsfurt! Join us as we present our latest solutions for the automotive industry, which overcome a variety of challenges in the areas of development, production and aftersales. Experience live our innovative solutions for the detection of minor damage, high-speed flashing, automated fault simulation as well as electronic test setups and test systems. We will show you how our technologies can help you to achieve your individual efficiency and growth targets. In exciting live crashes, we will present our telematics solution for detecting minor damage with automated, cloud-based AI accident analysis as well as other innovative approaches to digital fleet management.