Diagnostics 4.0 - Remote diagnostics & cloud applications

With more than 100 ECUs in the vehicle, pressure is increasing to ensure more efficient diagnostics of these ECUs. In parallel to this development, the dependence on ECU functions in many instances today makes reliable statements in diagnostics increasingly difficult – which means that the quality of diagnostics overall must increase. The answer to these challenges are called remote diagnostics and cloud diagnostics.

Remote Diagnostics

Remote diagnostics refers to accessing vehicles from a greater distance, whether in the LAN (local area network) or the WWW. Uses cases can be found in Manufacturing and After Sales, with an expert accessing the vehicle, although use cases in Engineering are also conceivable. Remote diagnostics promises considerable savings in terms of resources - in the form of test units, but also personnel.

Cloud Diagnostics

Cloud diagnostics is a completely new approach in diagnostics: An application in the cloud independently processes campaigns with vehicle fleets, for example continuous reading of the fault memory. This facilitates completely new statements on vehicle status as well as on the general quality. This approach also enables pinpoint vehicle programming.

Remote use-cases & cloud applications


Softing DTS.monaco

Engineering Client & Server                                         

  • Test bench monitoring
  • Engineering network
  • Fault detection
  • Remote engineering troubleshooting
  • Support of test driver on test track




Softing TDX

Remote Assistant in Manufacturing & Service

  • Remote customer vehicle troubleshooting
  • SOTA in the repair shop
  • Technical support on the road
  • Connection to the backend logistic data





Softing SDE

Softing SDE

Functional Diagnostic Server                                

  • Data acquisition and provisioning
  • SOTA
  • Server for remote clients
  • Data measurement
  • Embedded diagnostic component on TCU (Telematic Control Unit)
  • Encrypted data usage

VIN|ING 2000

VIN|ING 2000

Powerful VCI for Manufacturing and After-Sales Service

  • Standard use cases with WLAN or a USB connection
  • Prepared for upcoming remote‐diagnostic tasks and stand‐alone operation
  • Softing SDE is integrated in the device
  • Standard sequences and functions on the PC can be reused directly on the VCI

Technical Articles