July 2023

Nowadays, modern vehicles are becoming more and more dynamic due to data and software-driven developments, which leads to more complex maintenance and repair processes for future vehicle generations. The acute, further increasing shortage of skilled workers is making this situation even more glaring! To close the large gap between demand and locally available expertise in workshops and mobile service teams, Remote Expert Support represents an innovative solution. Remote Expert Support is already integrated in our Softing TDX diagnostic tester. Service technicians on site can thus be supported remotely by an expert during complex maintenance and repair procedures.

Remote Vehicle Access offers an innovative solution for vehicle diagnostics, measuring and testing ECUs. Using wireless communication technologies, electronic vehicle systems can be monitored, controlled and diagnosed remotely. This enables vehicle manufacturers and workshops to quickly detect and rectify faults in the vehicle without having to be physically on site.