Tag: TDX

Nowadays, modern vehicles are becoming more and more dynamic due to data and software-driven developments, which leads to more complex maintenance and repair processes for future vehicle generations. The acute, further increasing shortage of skilled workers is making this situation even more glaring! To close the large gap between demand and locally available expertise in workshops and mobile service teams, Remote Expert Support represents an innovative solution. Remote Expert Support is already integrated in our Softing TDX diagnostic tester. Service technicians on site can thus be supported remotely by an expert during complex maintenance and repair procedures.

The Edition June 2023 of our Automotive News is out now: To meet the current and future challenges in vehicle electronics, we are at your side as a reliable partner. We support you with reliable, application-optimized solutions to increase quality and efficiency over the entire vehicle life cycle. With our Automotive News we inform you as usual about new and further developments of our solutions and how you can use them profitably in your daily work.

Join Softing Automotive and our partner Kvaser for a free joint webinar on December 7th, 2022 (10:00AM EDT, 04:00PM CET) to find out how the latest CAN technology enhancements (CAN, CAN FD, CAN XL) support UDS, what the new SAE J1979 regulations mean in practice for diagnostics test, and how OEMs and Tier 1s can benefit.

Targeted maintenance and repair play an extremely important role in increasingly complex vehicles. The paradigm “fix it right the first time” avoids extra costs and increases customer satisfaction. Alongside intuitive operation of the repair shop tester, the seamless integration and intensive use of digital technologies are of particular importance.

The digitization and automation of vehicles and mobile machines is advancing at an ever faster pace, driven by greater efficiency and convenience. The functions required for this are becoming increasingly complex and can only be implemented across systems. In the event of a fault, this makes clear fault localization and rapid rectification virtually impossible without suitable support. However, in order to achieve success quickly, Softing TDX enables every single diagnostic step and its result to be recorded and documented centrally in a database.

The new release 2.5 of the repair shop tester Softing TDX is now available. The new version makes it possible to define mandatory updates for programs and content, handle VCI configurations more conveniently and reduce cases of support thanks to additional information. Rights and user management have been further simplified to improve usability.

Virtually identical user interfaces are required in test systems on a regular basis for new vehicles, new ECUs or even ECU variants – usually with only a few minor adjustments. Particularly, the high-end interfaces demanded by users today – in terms of the display, but also in terms of the operating concept – prove to be extremely time-consuming. The design templates in the after-sales tester Softing TDX help you work faster and ensure you gain top-quality results in a very short time.

After-sales service provides service networks for vehicles and machinery – often on a world-wide scale. These generally pursue one goal: to reduce downtimes and thus the total cost of ownership (TCO). The core business includes fast, targeted maintenance and repair. This not only requires the use of an efficient repair shop tester, but also places special demands on its worldwide availability and updatability via a modern back end.

There are tens of thousands of individual repair shop testers in the field today. On top of that, they are deployed all over the world by different users with different requirements and authorizations. Improper handling can lead to serious damage. This multi-user scenario can only be mastered with an appropriate allocation of tester functions and central administration. Integrated authorization management fits into the core processes and, furthermore, offers additional security.

Modern heavy-duty vehicles, such as trucks and buses but also forestry and agricultural machines or construction equipment, are packed with E/E components that support selfdiagnostic functions and increase the quality of maintenance, service, and repair processes. In service workshops, “right the first try” reduces expensive downtime and saves a lot of money. This objective is supported by a process that captures the already generated in-vehicle data and sends it to a cloud server for analysis and the creation of vehicle- and/or fleet-specific predictive maintenance sequences. The sequences support the service technician in the predictive maintenance process