Automotive

Tag: aftersales service

Manage Workshops Efficiently in the Cloud with Ed & Ted – Get it Done!

In aftersales, faults and problems need to be identified and resolved as quickly as possible. The service tester is an indispensable tool for workshop employees and mobile service teams when localizing faults, troubleshooting and commissioning components and vehicles. With Softing TDX, all the benefits of digital transformation in aftersales can be exploited by storing and linking data centrally.

"Solution Spotlights" | Get to know our new short videos!

Our new video series "Solution Spotlights" is now available for you. Our trainers use practical examples to introduce you to the challenges of automotive electronics as well as concrete solution approaches and their benefits. The short videos are not only suitable for experts, but also for beginners from the areas of development, production as well as aftersales. Each topic is explained in an easy-to-understand manner and is also clearly illustrated by a short demo of the use case from practice.

Next Generation Vehicle Test & Flash | Visit us at ELIV 2023

To successfully manage the transition to the software-defined vehicle and ensure safety and performance in the increasingly digital vehicle world, Softing Automotive has developed an innovative solution for next-generation flash and test applications. Meet Softing Automotive at the ELIV Congress 2023 in Bonn to learn more about the next generation of vehicle test & flash solutions.

Digital Assets in Aftersales: Consistency in Data and Processes

Softing TDX: Digital Assets in Aftersales

Targeted maintenance and repair play an extremely important role in increasingly complex vehicles. The paradigm “fix it right the first time” avoids extra costs and increases customer satisfaction. Alongside intuitive operation of the repair shop tester, the seamless integration and intensive use of digital technologies are of particular importance.

Consistent Vehicle History: Utilizing Repair Data in the Vehicle Life Cycle

Consistent Vehicle History: Utilizing Repair Data in the Vehicle Life Cycle with Softing TDX

The digitization and automation of vehicles and mobile machines is advancing at an ever faster pace, driven by greater efficiency and convenience. The functions required for this are becoming increasingly complex and can only be implemented across systems. In the event of a fault, this makes clear fault localization and rapid rectification virtually impossible without suitable support. However, in order to achieve success quickly, Softing TDX enables every single diagnostic step and its result to be recorded and documented centrally in a database.

Configuration Tool for Central Role and User Management from the Softing TDX Toolkit

Softing TDX.admin – Configuration Tool for Central Role and User Management

The large number of diagnostic tester installations (Softing TDX.workshop) all over the world makes the efficient management of role and user authorizations particularly important. In addition, ensuring consistent, automated and centrally controlled updates of software and its diagnostic content, such as repair instructions and diagnostic trees, is of particular importance for the use of the diagnostic tester in the repair shop area. We meet these challenges with Softing TDX.admin, a backend administrator tool from the Softing TDX toolkit.

NEW: Softing TDX Release 2.3 with automated & centralized Software Updates

Softing TDX 2.3: the latest diagnostic software automatically on the PC

The new release 2.3 of the repair shop tester Softing TDX is now available, featuring automated and centralized software updates. This saves time and considerably reduces the effort involved in maintenance.

NEW: Softing TDX Release 2.2 Enables the Dynamic Loading & Supplementing of Diagnostic Projects

Softing TDX Release 2.2 Enables the Dynamic Loading & Supplementing of Diagnostic Projects

A frequent challenge for diagnostics in the field, particularly in the machine environment, is that the ECU configuration of the machine is not known in advance and that a diagnostic project may have to be adapted or supplemented dynamically during runtime. With the new version 2.2. of the repair shop tool Softing TDX, it is possible to load and even supplement diagnostic projects dynamically, depending on the machine configuration.

Softing TDX for Diagnostics and Flash Programming

Softing TDX

Softing TDX is the modular, flexible solution for diagnostics and flash programming in the repair shop and in road tests. The universal repair shop tool is intended to be used by vehicle and component manufacturers. It supports all necessary diagnostic functions in troubleshooting, repair and in the setup of entire vehicles or individual components.

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