Tag: Softing TDX

The digital transformation in aftersales uses cloud technology to make diagnostic and repair data available centrally. This enables workshops and manufacturers to exchange vehicle data, repair histories and diagnostic processes efficiently and securely. The Softing TDX.server serves as a central data platform that manages vehicle data and user access and optimises diagnostic processes. Role-based access rights secure the data and feedback from the workshops continuously improves the quality of the diagnostic content.

The increasing number of software functions and variants in vehicles leads to increased complexity over the entire vehicle life cycle. Software updates are becoming increasingly frequent and relevant, even after the vehicle has been delivered, in order to optimize functions, rectify faults or activate new features. These must be carried out efficiently and without errors. At the same time, diagnostic processes are becoming increasingly demanding due to the large amount of data and interfaces. In particular, they must reliably map the high variance in the vehicle configuration. Softing TDX offers exactly the right tool support for a modern diagnostic tester in aftersales.

In aftersales, faults and problems need to be identified and resolved as quickly as possible. The service tester is an indispensable tool for workshop employees and mobile service teams when localizing faults, troubleshooting and commissioning components and vehicles. With Softing TDX, all the benefits of digital transformation in aftersales can be exploited by storing and linking data centrally.

Our new video series "Solution Spotlights" is now available for you. Our trainers use practical examples to introduce you to the challenges of automotive electronics as well as concrete solution approaches and their benefits. The short videos are not only suitable for experts, but also for beginners from the areas of development, production as well as aftersales. Each topic is explained in an easy-to-understand manner and is also clearly illustrated by a short demo of the use case from practice.

Nowadays, modern vehicles are becoming more and more dynamic due to data and software-driven developments, which leads to more complex maintenance and repair processes for future vehicle generations. The acute, further increasing shortage of skilled workers is making this situation even more glaring! To close the large gap between demand and locally available expertise in workshops and mobile service teams, Remote Expert Support represents an innovative solution. Remote Expert Support is already integrated in our Softing TDX diagnostic tester. Service technicians on site can thus be supported remotely by an expert during complex maintenance and repair procedures.

The on-demand webinar shows the latest CAN technology enhancements (CAN, CAN FD, CAN XL) support UDS, what the new SAE J1979 regulations mean in practice for diagnostic testing, and how OEMs and Tier 1s can benefit. It will also provide an introduction to coupling Kvaser's U100 interface with Softing's TDX diagnostic test development suite for on-road vehicle and mobile machinery maintenance. The latter includes protocol templates for UDS that, once developed, can be reused.

Targeted maintenance and repair play an extremely important role in increasingly complex vehicles. The paradigm “fix it right the first time” avoids extra costs and increases customer satisfaction. Alongside intuitive operation of the repair shop tester, the seamless integration and intensive use of digital technologies are of particular importance.

The digitization and automation of vehicles and mobile machines is advancing at an ever faster pace, driven by greater efficiency and convenience. The functions required for this are becoming increasingly complex and can only be implemented across systems. In the event of a fault, this makes clear fault localization and rapid rectification virtually impossible without suitable support. However, in order to achieve success quickly, Softing TDX enables every single diagnostic step and its result to be recorded and documented centrally in a database.

Together with Kvaser, we now offer a robust plug & play solution for all after-sales diagnostic tasks that can withstand even the toughest demands in the workshop environment. The combination of intuitive diagnostic software from Softing and the powerful U100 vehicle interface from Kvaser is the ideal solution for fault localization, repair and commissioning of individual components as well as entire vehicle systems, including electric vehicles and mobile machines.

The new release 2.5 of the repair shop tester Softing TDX is now available. The new version makes it possible to define mandatory updates for programs and content, handle VCI configurations more conveniently and reduce cases of support thanks to additional information. Rights and user management have been further simplified to improve usability.