Posts by tag: aftersales service en https://automotive.softing.com/service/automotive-blog/tag/aftersales-service.tag.rss Wed, 22 Apr 2026 18:55:49 +0200 https://automotive.softing.com/service/automotive-blog/webinar-recording-now-available-digitalization-as-a-booster-for-efficient-cooperation.htmlhttps://automotive.softing.com/service/automotive-blog/webinar-recording-now-available-digitalization-as-a-booster-for-efficient-cooperation.html#commentsThu, 19 Feb 2026 09:40:00 +0100https://automotive.softing.com/service/automotive-blog/webinar-recording-now-available-digitalization-as-a-booster-for-efficient-cooperation.htmlThe recording of our webinar “Digitalization as a booster for an efficient cooperation between OEMs and workshops” is now available. In this session, Martin Dietze and Oliwier Sochor explained how digital tools can significantly improve after-sales operations and diagnostic data management. Watch the full recording and gain insights into how OEMs and workshops can streamline collaboration and make better use of diagnostic information. https://automotive.softing.com/service/automotive-blog/webinar-digitalization-as-a-driver-for-efficient-oem-workshop-collaboration.htmlhttps://automotive.softing.com/service/automotive-blog/webinar-digitalization-as-a-driver-for-efficient-oem-workshop-collaboration.html#commentsMon, 12 Jan 2026 10:26:00 +0100https://automotive.softing.com/service/automotive-blog/webinar-digitalization-as-a-driver-for-efficient-oem-workshop-collaboration.htmlLearn how to optimize after-sales processes and diagnostic data management in the webinar Learn how to optimize after-sales processes and diagnostic data management in the webinar "Digitalization as a driver for efficient OEM–workshop collaboration". https://automotive.softing.com/service/automotive-blog/free-webinar-simplify-diagnostic-applications-using-service-oriented-apis.htmlhttps://automotive.softing.com/service/automotive-blog/free-webinar-simplify-diagnostic-applications-using-service-oriented-apis.html#commentsThu, 17 Oct 2024 17:12:49 +0200https://automotive.softing.com/service/automotive-blog/free-webinar-simplify-diagnostic-applications-using-service-oriented-apis.htmlInnovative technologies in the automotive industry require adaptation of vehicle architecture and diagnostic processes. Softing Automotive offers a toolchain based on diagnostic standards to meet market trends and reduce complexity. https://automotive.softing.com/service/automotive-blog/manage-workshops-efficiently-in-the-cloud-with-ed-ted-get-it-done.htmlhttps://automotive.softing.com/service/automotive-blog/manage-workshops-efficiently-in-the-cloud-with-ed-ted-get-it-done.html#commentsTue, 30 Jan 2024 08:34:15 +0100Marion Menacherhttps://automotive.softing.com/service/automotive-blog/manage-workshops-efficiently-in-the-cloud-with-ed-ted-get-it-done.htmlIn aftersales, faults and problems need to be identified and resolved as quickly as possible. The service tester is an indispensable tool for workshop employees and mobile service teams when localizing faults, troubleshooting and commissioning components and vehicles. With Softing TDX, all the benefits of digital transformation in aftersales can be exploited by storing and linking data centrally. https://automotive.softing.com/service/automotive-blog/automated-test-of-ecu-in-and-outputs/solution-spotlights.htmlhttps://automotive.softing.com/service/automotive-blog/automated-test-of-ecu-in-and-outputs/solution-spotlights.html#commentsThu, 02 Nov 2023 17:21:00 +0100https://automotive.softing.com/service/automotive-blog/automated-test-of-ecu-in-and-outputs/solution-spotlights.htmlOur new video series "Solution Spotlights" is now available for you. Our trainers use practical examples to introduce you to the challenges of automotive electronics as well as concrete solution approaches and their benefits. The short videos are not only suitable for experts, but also for beginners from the areas of development, production as well as aftersales. Each topic is explained in an easy-to-understand manner and is also clearly illustrated by a short demo of the use case from practice. https://automotive.softing.com/service/automotive-blog/next-generation-vehicle-test-flash-visit-us-at-eliv-2023.htmlhttps://automotive.softing.com/service/automotive-blog/next-generation-vehicle-test-flash-visit-us-at-eliv-2023.html#commentsThu, 12 Oct 2023 14:24:36 +0200Marion Menacherhttps://automotive.softing.com/service/automotive-blog/next-generation-vehicle-test-flash-visit-us-at-eliv-2023.htmlTo successfully manage the transition to the software-defined vehicle and ensure safety and performance in the increasingly digital vehicle world, Softing Automotive has developed an innovative solution for next-generation flash and test applications. Meet Softing Automotive at the ELIV Congress 2023 in Bonn to learn more about the next generation of vehicle test & flash solutions. https://automotive.softing.com/service/automotive-blog/digital-assets-in-aftersales-consistency-in-data-and-processes.htmlhttps://automotive.softing.com/service/automotive-blog/digital-assets-in-aftersales-consistency-in-data-and-processes.html#commentsThu, 22 Sep 2022 10:13:00 +0200Marion Menacherhttps://automotive.softing.com/service/automotive-blog/digital-assets-in-aftersales-consistency-in-data-and-processes.htmlTargeted maintenance and repair play an extremely important role in increasingly complex vehicles. The paradigm “fix it right the first time” avoids extra costs and increases customer satisfaction. Alongside intuitive operation of the repair shop tester, the seamless integration and intensive use of digital technologies are of particular importance. https://automotive.softing.com/service/automotive-blog/consistent-vehicle-history-utilizing-repair-data-in-the-vehicle-life-cycle.htmlhttps://automotive.softing.com/service/automotive-blog/consistent-vehicle-history-utilizing-repair-data-in-the-vehicle-life-cycle.html#commentsThu, 11 Aug 2022 10:30:19 +0200https://automotive.softing.com/service/automotive-blog/consistent-vehicle-history-utilizing-repair-data-in-the-vehicle-life-cycle.htmlThe digitization and automation of vehicles and mobile machines is advancing at an ever faster pace, driven by greater efficiency and convenience. The functions required for this are becoming increasingly complex and can only be implemented across systems. In the event of a fault, this makes clear fault localization and rapid rectification virtually impossible without suitable support. However, in order to achieve success quickly, Softing TDX enables every single diagnostic step and its result to be recorded and documented centrally in a database. https://automotive.softing.com/service/blog/configuration-tool-for-central-role-and-user-management-from-the-softing-tdx-toolkit.htmlhttps://automotive.softing.com/service/blog/configuration-tool-for-central-role-and-user-management-from-the-softing-tdx-toolkit.html#commentsMon, 08 Jun 2020 09:32:00 +0200Marion Menacherhttps://automotive.softing.com/service/blog/configuration-tool-for-central-role-and-user-management-from-the-softing-tdx-toolkit.htmlThe large number of diagnostic tester installations (Softing TDX.workshop) all over the world makes the efficient management of role and user authorizations particularly important. In addition, ensuring consistent, automated and centrally controlled updates of software and its diagnostic content, such as repair instructions and diagnostic trees, is of particular importance for the use of the diagnostic tester in the repair shop area. We meet these challenges with Softing TDX.admin, a backend administrator tool from the Softing TDX toolkit. https://automotive.softing.com/service/blog/new-softing-tdx-release-23-with-automated-centralized-software-updates.htmlhttps://automotive.softing.com/service/blog/new-softing-tdx-release-23-with-automated-centralized-software-updates.html#commentsTue, 07 Jan 2020 13:00:00 +0100Marion Menacherhttps://automotive.softing.com/service/blog/new-softing-tdx-release-23-with-automated-centralized-software-updates.htmlThe new release 2.3 of the repair shop tester Softing TDX is now available, featuring automated and centralized software updates. This saves time and considerably reduces the effort involved in maintenance.