Tag: cloud solutions

The digital transformation in aftersales uses cloud technology to make diagnostic and repair data available centrally. This enables workshops and manufacturers to exchange vehicle data, repair histories and diagnostic processes efficiently and securely. The Softing TDX.server serves as a central data platform that manages vehicle data and user access and optimises diagnostic processes. Role-based access rights secure the data and feedback from the workshops continuously improves the quality of the diagnostic content.

In aftersales, faults and problems need to be identified and resolved as quickly as possible. The service tester is an indispensable tool for workshop employees and mobile service teams when localizing faults, troubleshooting and commissioning components and vehicles. With Softing TDX, all the benefits of digital transformation in aftersales can be exploited by storing and linking data centrally.

A fully equipped vehicle produces several gigabits of data per second. In particular, this data provides information about the technical condition of the vehicle. In raw format and also in standardized data description formats, however, this data is generally not comprehensible to humans. Therefore, they are interpreted by software and converted into human-readable information. Softing's Smart Diagnostic Engine (SDA) is a platform-independent runtime system that interprets and executes diagnostic functions, simple diagnostic services and even complex and automated diagnostic sequences for precisely this purpose.

Remote Vehicle Access offers an innovative solution for vehicle diagnostics, measuring and testing ECUs. Using wireless communication technologies, electronic vehicle systems can be monitored, controlled and diagnosed remotely. This enables vehicle manufacturers and workshops to quickly detect and rectify faults in the vehicle without having to be physically on site.